Information We Collect

When you reach out for corporate floral arrangements or gifting services, we gather information you voluntarily share. This may include your name, company name, email, phone, delivery locations, and your particular floral specifications. We also collect payment details during checkout, handled securely by our payment partners.

For corporate clients, we may obtain extra business details like company registration, preferred delivery times, and budget parameters to tailor our service.

Our site automatically gathers technical data when you browse, such as IP address, browser type, device details, and navigation pattern. We use it to enhance performance and learn how users discover our services.

How We Use Your Information

We mainly use your information to complete orders and deliver top-notch service, including processing orders, scheduling deliveries, crafting custom arrangements, and communicating about your needs.

We also leverage data to enhance our services and user experience, helping us identify the most valuable corporate floral offerings for clients and how we can better support the business community in United Kingdom

Information Sharing and Disclosure

Stem & Story Studio values your privacy and does not sell personal data to others. We share information only as needed to deliver our services or when required by law.

We may disclose essential data to trusted partners who support our operations, such as delivery firms, payment processors, and tech service providers. These partners are bound by contracts to protect your data and use it solely for the services they supply.

We may reveal information when required by law, a court order, or government demand, and also to safeguard our rights, property, or safety, or that of our customers and staff.

Data Security Measures

We treat the protection of your personal data with seriousness and put suitable technical and organizational safeguards in place to shield it. This involves safe data storage, encrypted transmissions, and restricted access to personal information within our company.

Although we employ robust security measures, no online transmission method is completely foolproof. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may be entitled to access, modify, erase, or limit how your information is used.

To exercise these rights, contact us with the information at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by the data type and the purpose for which it was collected.

Cookies and Web Tracking Practices

We employ cookies and related technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies allow us to recall your preferences and assess site performance.

You can adjust cookie options in your browser settings. Note that turning off some cookies might impact how the site functions. For more details about our cookies, please consult our Cookie Policy.

External Links

Our site may include links to external sites or services. This privacy policy covers only Stem & Story Studio and our site. We are not liable for the privacy practices of third-party websites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect updates in our practices, services, or legal obligations. When notable changes occur, we will refresh the "Last Updated" date at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.